Managing a Virtual Team
Running a business often also means managing a team of staff or contractors who work for or support your business. Here are some tips and online tools to help you do this well.
Managing a Virtual Team Read More
Running a business often also means managing a team of staff or contractors who work for or support your business. Here are some tips and online tools to help you do this well.
Managing a Virtual Team Read More
Part Two – Did you know that you can lose media opportunities by making these common mistakes that prevent maximum PR returns?
6 mistakes businesses make that prevent PR success – Part Two Read More
Did you know that you can lose media opportunities by making these common mistakes that prevent maximum PR returns?
6 mistakes businesses make that prevent PR success – Part One Read More
New to PR for business? Here are some key questions answered on what to expect from your agent-client relationship. Hint: not everything goes!
Understanding PR series, Part 4: The agent-client relationship Read More
You can have the greatest product or service but if no one is buying it, you won’t be in business for very long. Here are some of the most common ways businesses are losing money through poor sales service.
Common pitfalls in making sales Read More
Don’t restrict engagement and customer care to a sales transaction. Here’s how you can continue to invest in customers before and after they purchase your product or service to encourage them to become ambassadors for your business.
5 communication tactics to improve customer experience – Part 2 Read More
Small business owners need to look at their communications strategy from end-to-end. Here are five tactics that can help improve your customer experience.
5 communication tactics to improve customer experience – Part 1 Read More
Your existing clientele is often the backbone of your business. Here are four ways to maximise your profits by investing in your returning customers.
How to make the most of your existing clients – Part 2 Read More
Contrary to popular belief, public relations does not magically catapult your business into the spotlight. It’s strategy and process that make things happen.
Understanding PR series, Part 3: Myths about a public relations strategy Read More
Here are four ways to maximise your profits by investing in your returning customers.
How to make the most of your existing clients – Part 1 Read More