Open for business
This is a photo of a jewellery store that has recently opened. What is wrong with this picture?
This is a photo of a jewellery store that has recently opened. What is wrong with this picture?
Some people are natural public speakers. It’s as though they came out of the womb mid-anecdote. Others are not so good…
Speaking in front of 2,000 or 200 people Read More
Is it just me, or is it becoming more and more surprising when people have particularly good manners, social skills or are thoughtful?
Whatever happened to manners and social skills? Read More
Does the word ‘delegation’ make you shudder?
Delegation survival tips for small business Read More
I would bet that in your business right now, there’s a little detail (or lack thereof) that stops some people from doing business with you.
Do you have roadblocks in your sales process? Read More
We’ve all seen media interviews go horribly wrong! Similarly, you may have experienced mediocre coverage that did not reflect well on you or did not include your business even though you had a long interview.
“No comment” – how to handle media interviews Read More
For your business to survive bumps in the road, changing markets and long-term success, an extraordinary reputation is vital. It could mean the difference between the life and death of your business.
The keys to life and death for your business Read More
Have you ever felt invisible to an organisation that you were considering doing business with? It is often enough to take your money elsewhere.
Big mistake. Big. Huge. Read More
This post deserves some attention. It could be one of the missing keys to greater customer loyalty and to receiving more from your staff.
What are you communicating? Read More