Video: How to have challenging conversations

If you’re a business owner or leader with a challenging conversation looming on the horizon, here is a useful checklist to help you prepare and navigate those difficult conversations effectively. By the end of this video, you’ll be better equipped to handle them with confidence.

Always ensure your words fit into these five categories: 

Well-Intended: Are your words coming from a place of good intention? Are you genuinely seeking a positive resolution?

Useful: Will your words contribute to the conversation’s purpose? Are they relevant, and will they help achieve the desired outcome?

Timely: Is this the right time to have this conversation? Timing can significantly impact its success.

True: Are your words honest and based on facts? Being truthful is essential for building trust.

Kind: Are you approaching the conversation with kindness and empathy? Remember, a little kindness can go a long way.

Once you’ve completed this check list and have answers to these questions, you’ll be well-prepared for the conversation, no matter what challenges the other person presents.

Don’t let those challenging discussions hold you back as a leader. Instead, embrace them, and watch your communication skills flourish.

Get in touch with Pure Public Relations today to find out how our expert team of creatives can craft a tailored PR campaign for your business.

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