Big mistake. Big. Huge.
Have you ever felt invisible to an organisation that you were considering doing business with? It is often enough to take your money elsewhere.
customer service
What your business can learn from a holiday resort
My husband and I recently stayed at a beautiful resort at Palm Cove (about 30min drive north of Cairns in North Queensland). Even though I was on holiday I could not help but see the resort as a great marketing case study of a business that under-sells itself but understands that little gestures can mean a lot to a customer.
Where you could be letting your business down
When you consider that you have just as many opportunities to create a fantastic image for your business as you have to create a poor image, you can see why it is so important to have a well thought-out marketing plan that takes into account all of these opportunities in a logical way.
You’d be letting your business down if you didn’t.
Do great products and businesses really need marketing?
The days of “create a product that is so good that it will market itself” are gone. As are the days of “create a website with information about your business and sales pitches about your offerings, and the web visitors and sales will just come”.
Do great products and businesses really need marketing? Read More