Is it just us, or is it becoming more and more surprising when people have particularly good manners, social skills or are thoughtful?
It also seems that unprofessional communication is on the rise, and this means that those who are professional have an advantage over their competitors who have poor social skills.
Phoebe Netto shares her advice and some areas for you check up on in your business in this Dynamic Business article: Whatever happened to manners and social skills?